In order to ensure the highest standards of workplace behavior, customer service and productivity are being delivered to our contractors and owners; all 13 members of the NB Building Trades require their 'rank & file' membership undergo standards of excellence training.
Here is a sample of the fundamentals that our New Brunswick Building Trades Unions members include in their standards of excellence programs.
STANDARD OF EXCELLENCE – Core Expectations
A Standard of Excellence is a program designed to bring out the best in our construction members and demonstrate to our customers that our members:
- Exercise safe and productive work practices
- Perform the highest quality and quantity of work
- Utilize their skills and abilities to the maximum
The Standard of Excellence training is designed to ensure that our members will:
- Arrive to work on time, ready and willing to work.
- Follow appropriate employer and customer work rules.
- Promote an alcohol and drug free workplace.
- Work in a safe and healthy manner.
- Give 8 hours’ work for 8 hours pay and ensure supervision has been notified when we need to leave the jobsite.
- Respect management directives that are safe, reasonable and legitimate.
- Respect the customer’s rights and property.
- Respect the rights of our co-workers.
- Utilize the skills and abilities we have learned to gain a competitive advantage.
- Take care of the employer’s tools and equipment as if they were our own.
- Refuse to condone any act of property destruction, including graffiti.
- Start work on time, work until the appropriate quitting time and limit break periods to the time allowed.
- Use the proper tool for the job while maintaining personal responsibility for our tools.
- Only sell merchandise or collect funds as authorized by the Business Manager of the Local Union.
- Perform personal business, including cell phone use, during authorized break periods only.
- Never participate in job slowdowns, disruptions or activities designed to extend the job or create overtime.
- Always strive to conduct ourselves in a way that promotes a positive image of our union.